| I would highly recommend The Basic Basement Co. The level of customer service is the highest that I have experienced.
My project began with an initial phone call to The Basic Basement Co. to schedule an estimate. The estimator came to my home the following day, and was very informative and provided numerous suggestions for my project. I signed my contract that night (after receiving numerous estimates from other remodeling companies) as I felt confident in the price and that I would be working with a terrific company. The permit packet was completed for me and the transformation of my unfinished basement was underway. Once the permits were approved by the township, the production manager scheduled the framing and I was introduced to my project manager (tremendous as well). The framers were so nice and polite, not to mention hard working! They were able to finish framing the entire basement in two days! After the framing was complete, the plumbers came in to do the initial work for my bathroom. They were extremely nice and hard working as well. The electrician was able to wire the entire basement in one day! He arrived early and stayed well past what I thought was “quitting time” for the day. The spackle and tape crew along with sheetrock crew were amazing. The bathroom tile work came out amazing! In summary, The Basic Basement Co. did a fantastic job. I couldn’t be happier with the work that they did. I was treated with great respect, the communication could not have been any better, any questions or concerns that I had were answered/addressed immediately. The crews were extremely polite and very hard working and garbage was cleaned up neatly and left outside of my garage for immediate pick up. I would give The Basic Basement Co. an A++++++ if that were possible. Brendan C. – Holmdel, NJ 9/18/18 |
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