| The project began with a complementary consultation. The representative talked to us about our vision, took measurements, provided suggestions, and proceeded to show us the preliminary costs. He walked us through the timeline and was completely transparent with items or additions that may add to the bottom line. He suggested we think things over and reach out to him when we made our decision. It was this no pressure, transparent approach that led us to agree to move forward.
Once we signed on, we were immediately assigned a project coordinator that kept us abreast of upcoming work, permit responsibilities or anything else necessary for the project to continue on time. She never failed to make us aware of any scheduling conflicts or project hurdles (very few to mention) and was quick to come up with solutions…she was superb!! Our project manager was hands on at the beginning and end of each stage of the project including; framing, sheetrock, egress installation, electrical, and more. He walked us through the work and made sure it was finished properly at the end. The workers were clean, courteous, and experts at their crafts. The work was completed on time, within budget, and exceeded our expectations. We want to thank the entire team at The Basic Basement Co. for giving us this new space that our family will enjoy for years, and we would recommend them to anyone!!! Marc Z. – Upper Makefield, PA 10/27/18 |
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