The entire experience went well, starting with the original sales call through final inspections. Everything contained in the contract was provided without any issues, and it was extremely pleasant dealing with their office staff.
We were told it would take about one month and they were dead on. The project started on July 20th and concluded on August 22nd. All of the materials were delivered exactly when I was told they would be, and all of the workers showed up on time when expected.
The workers were polite, neat, and very caring about the quality of their work. I was asked for input along the way, and was accommodated when choices needed to be made, some clearly requiring more effort than others, and that never became an issue.
I was extremely impressed to see my entire basement framed in one day. Three installers worked non-stop, and did not leave until finished and the area was clean. Days later, the electrician arrived and spent one day roughing the electric. We passed inspections a few days later. Then the sheet rockers came, and by the time I came home from work, the entire basement was done. Two days later, spacklers arrived and spent the day spackling, which just needed a light sanding a few days later. The electrician spent a day connecting everything, and a few days later carpenters came to install molding and doors. On the last day, the project manager completed one or two small items. The project manager was involved at various stages throughout the process, and helped to make it a good experience. It was clear that this company wanted to please their customers and each of the workers demonstrated this.
The office team arranged for all inspectors to show up on the same morning, and we passed without any problems. Scheduling throughout the project was discussed, and they were flexible.
I honestly had a stress-free experience with The Basic Basement Co. and will highly recommend them. I have already told many of my friends about my experience, and am already enjoying my new living space.
Tom H. – Princeton Junction, NJ 9/17/15